FAQs
HOW TO CHOOSE THE RIGHT T-SHIRT SIZE
To choose the right size, refer to our sizing chart available on each product page. Measure your chest, waist, and hips, and compare your measurements to the chart to find your best fit. If you're between sizes, we recommend choosing the larger size for a more relaxed fit.
WHAT MATERIALS ARE YOUR T-SHIRTS MADE FROM?
Our T-shirts are made from high-quality, sustainable fabrics, primarily 100% organic cotton. This ensures they are soft, comfortable, and durable.
HOW SHOULD I CARE FOR MY ORCHID AND BLOOM T-SHIRT?
To keep your T-shirt looking its best, machine wash it in cold water with like colors. Tumble dry on low or hang to dry. Avoid using bleach and do not iron directly on the design.
WHEN CAN I EXPECT MY ORDER?
We process orders within 1-3 business days. Once shipped, delivery typically takes 5-10 business days, depending on your location. You will receive a confirmation email with tracking information once your order has been shipped.
CAN I TRACK MY ORDER?
Yes, you can track your order using the tracking link provided in your shipping confirmation email. You can also visit our "Track My Order" page and enter your order details.
I HAVE NOT RECEIVED AN ORDER CONFIRMATION...
Please check your spam folder. If you can't find the confirmation in your inbox or your spam folder, you might have entered an incorrect email address. If you still can’t find your order confirmation, please email us at contact@orchidandbloom.com, and we’ll be happy to assist you.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we offer international shipping to many countries. Shipping costs and times vary depending on the destination. Please check our Shipping Policy page for more details.
WHAT IS YOUR RETURN POLICY?
We offer a 30-day return policy for unworn, unwashed items with original tags attached. To initiate a return, please visit our Returns page or contact us at contact@orchidandbloom.com.
WHY DOES MY DISCOUNT CODE NOT WORK?
Make sure you enter the exact discount code, including any capital letters. Check if the code has expired or if it applies to the items in your cart. If you still encounter issues, please email us at contact@orchidandbloom.com.
CAN I SEE THE PRODUCTS BEFORE I BUY THEM?
We sell all our items online and do not have a physical retail store. However, feel free to email us for additional photos or questions. We typically respond within one business day.